How many times have you run into a situation where you’ve had to ‘MacGyver’ a product or part to fit a certain specification? Many of our customers have been in situations where they’ve needed a make-shift product—oftentimes creating their own part with multiple joints. Not only is this method time-consuming, but it also opens the door for leaks and functionality issues.

Whether you’re looking for a meter setter, meter box, meter pit or meter valve, our team can create a unified, custom product to make your job more efficient and less costly—while also eliminating the opportunity for leak paths! Our Water Works, High Pressure Gas, Pump and Plumbing divisions have the expertise and capabilities to produce a custom-built product to meet your needs.

Our process for developing a custom product solution is simple:

  1. Call our customer service representatives at 1-800-AY-CARES.
  2. Our team will walk through preliminary questions and details with you, then send your information to our engineers.
  3. We’ll develop a custom quote based on your product needs.
  4. Once we’ve developed your solution, we’ll create a timeline to develop your product, working closely with you, our engineers, distributors and production teams.

It’s always our goal to listen to the customer, produce the products you need and turn things around quickly. After all, the customer is the boss at A.Y. McDonald! Whether you need a long-term solution or a quick fix, we can customize a solution—big or small—to fit your project needs!